Maintenance and Calibration

Maintenance

All disassembly must be performed only by a Winnove Medical SAS employee or an authorised service provider. Unauthorized opening voids the product warranty. Users must report any abnormal noises or behaviour to the manufacturer.

Allowed cleaning actions:

• Users are solely responsible for the external appearance of the robot (outer surface and screen). The manufacturer is not liable for scratches or wear.
• Dust the robot regularly with a soft, lint‑free microfiber cloth.
• Disinfect the screen with a soft, lint‑free microfiber cloth lightly dampened with a screen‑safe cleaning solution.
• Regularly clean and disinfect the collection tray, which can accumulate metallic particles from the cutting process.

Important:

• Do not use corrosive cleaners on glass, plastic, or metal (including aluminum and steel).
• Use separate cloths for the robot exterior and the collection tray to avoid scratching the device with metallic particles.

Precautions :

• Ensure the device is completely dry before powering it on.
• Never clean NovaBend™ or its nozzle while it is operating; liquid ingress could cause malfunction.

Calibration

Calibration (Wire Setup) is a sensitive operation reserved for a Winnove Medical technician. Regular calibration by your service provider is recommended.

Contact support if an exceptional calibration may be needed in these cases:

• The quality of retainers becomes uncertain or less precise than before.
• Significant environmental changes occur (e.g., large temperature shifts).